Our Services

Core Services

It is a leading call centre outsourcing provider with proven capacity overrun and contingency plans for our clients to provide live chat support, e-commerce support, e-mail support, inbound & outbound call centre support and back-office support.

Website Development
Website Developments

Our website development services are tailored to meet the unique needs of our clients, ensuring a seamless online presence that drives results.

Server Admin & Troubleshoot
Server Admin & Troubleshoot

Our Server Admin & Troubleshoot service provides comprehensive support for businesses seeking to maintain the stability, security, and efficiency of their server infrastructure.

SEO
Search Engine Optimization

Our SEO service is dedicated to catapulting your online presence to new heights by strategically optimizing your website to rank higher on search engine results pages.

SMM
Social Media Marketing

Our Social Media Marketing (SMM) service is your gateway to harnessing the power of social platforms to elevate your brand presence and engage with your target audience effectively.

Business Consultaion
Business Consultaion

Our Social Media Marketing (SMM) service is your gateway to harnessing the power of social platforms to elevate your brand presence and engage with your target audience effectively.

ecom-consultaion
E-commerce Consultancy

Our E-commerce Consultancy service is your partner in navigating the complexities of online retail, guiding you towards sustainable growth and success in the digital marketplace.

Affiliate Marketing
Affiliate Marketing

Our Affiliate Marketing service is a dynamic avenue for expanding your brand's reach and driving revenue through strategic partnerships.

Fraud Detection

Reduce chargeback with our fraud detection system, We will Implement AI and machine learning, from a data network that's larger than your own.

Chargeback Alerts

Protect your online business from chargeback, Chargeback alerts will let you know before its hits your Bank, and Helps you to prevent it.

Fulfillment

We offer Order Fulfillment, Order dispatches, delivery & returns - All in a single solution. Only for East Coast Region.

Other Services

It is a leading call centre outsourcing provider with proven capacity overrun and contingency plans for our clients to provide live chat support, e-commerce support, e-mail support, inbound & outbound call centre support and back-office support.

eCommerce Support

OrcaBPO provide e-Commerce support services to assist you in navigating saturated e-commerce selling platforms.

Email Support

Ensure clients receive a timely response and should be satisfied with the resolution of their issue.

Outbound Calling Service

We expand your sales team by increasing revenue opportunities through sales and clean-up of quality data.

Inbound Calling Services

We provide call centre services to help businesses deal with their customers' issues and provide a superior customer experience.

Live Chat Support

We can build your customer journey cards as Live Chat to provide options to enhance your customer experience.

Back Office Support

Concentrate on the main functions of the company and let us take care of routine administrative tasks.

About Our Creative Agency!

Call Center with Dedicated Staff provide you with The Best Customer Support

Our mission is to grow by doing a great job, with people able to work effectively to provide exceptional services to all our customers. We provide efficient, high-quality, and competitively priced services and support to businesses, large or small, across a range of industry sectors.

Seasoned offshoring professionals at all levels
Culturally diverse and highly adaptable
Process and results driven
Leaders in their fields